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ISIT 2009

I have attended the 1st ISIT 2009 conference, which was organized by the young Faculty of Information Studies (Novo Mesto). Plenty of opportunity for networking and meeting good old friends and colleagues. The keynote was held by Prof Kevin C Desouza of University of Washington, and I had the honor to chair the two morning sessions of the first day. I also presented the paper: Baloh, Stepančič, Kužnik: Improving Business Performance with Microsoft Office 2007.

This is the abstract of it: Microsoft Office is the most widely used productivity suite in the world. The 2007 version brought changes that are more radical from the user-perspective than the changes in this suite before. Applications in the 2007 version contain a number of new features and bring a significant change in the graphical user interface. As the changes reportedly add value to information workers using the (and thus improve business performance), and due to external compatibility issues with the previous version, the Trimo d.d. company decided on a full-scale organization-wide deployment, in spite of possible innovation adoption problems. This paper presents key success factors of this demanding technological innovation project, and its results. The latter are measured and reported at three perspectives: information users’ perspective, IT-department perspective, and the whole company perspective.